Online Sales Operator
Introductory Summary
We are seeking a motivated and results-driven Online Sales Operator to join our growing team. In this role, you will be at the forefront of building partnerships with law firms and legal service providers across Sri Lanka. By engaging in meaningful conversations, introducing our trusted services, and scheduling qualified online meetings, you will play a key role in expanding our presence in the legal market. This is an excellent opportunity for individuals with strong communication skills who enjoy developing professional relationships and achieving measurable results.
About the Company
Our company is a recognized leader in providing company registration services and nominee director solutions across South Asia. With a strong track record of credibility and expertise in the Indian market, we are now expanding our footprint in Sri Lanka.
We believe in building partnerships that create long-term value for law firms and their clients. Guided by our vision to make company formation more accessible, transparent, and efficient, we are committed to combining professional expertise with innovative solutions. Our culture emphasizes integrity, growth, and collaboration.
Our Sri Lankan operations are headquartered in Colombo, Sri Lanka, with teams working closely with regional and international legal professionals. We foster an environment that values persistence, customer focus, and a shared drive toward business excellence.
The Role & Responsibilities
As an Online Sales Operator, your primary responsibility will be to reach out to legal firms in Sri Lanka and introduce them to our services. Each task you perform is not just about ticking boxes—it directly supports the growth of the business and strengthens our reputation in a competitive market.
Core Duties
- Daily Outbound Calls
Make consistent outbound calls using company-provided IP telephony systems. Each call should be approached professionally, maintaining anonymity while ensuring credibility in every interaction. - Service Introduction
Clearly explain our services, including company registration support and nominee director provision. Your ability to simplify complex legal processes will help establish trust with law firms and potential partners. - Presenting Credibility
Communicate our company’s proven track record in the Indian market, positioning us as a reliable and experienced partner. This helps firms see the added value of working with an organization that has international recognition. - Identify and Record Interest
During calls, assess each firm’s level of interest. Take detailed notes on their questions, concerns, and requirements. This information will form the foundation for productive follow-ups and smooth coordination with our internal legal team. - Scheduling Appointments
Achieve a minimum of five qualified Google Meet appointments per day with potential partners. Each scheduled meeting is a direct step toward creating valuable partnerships. - Record-Keeping
Maintain accurate records of all interactions, ensuring follow-ups are timely and personalized. Organized data management is critical to improving outreach efficiency and long-term relationship-building. - Team Coordination
Work closely with the internal legal team to confirm scheduled meetings, ensuring both parties are well-prepared and aligned on discussion points. - Professional Representation
Represent the company professionally at all times. Depending on the context, you may act as an operator or in a regional manager capacity to reassure firms of our credibility and organizational structure.
Qualifications
We are looking for candidates who bring both technical skills and the ability to connect meaningfully with clients.
- Experience in Call Operations
Previous experience as a call center operator or sales executive ensures you can handle the pace and pressure of outbound communications. - Language Proficiency
Strong communication skills in English, Sinhala, and Tamil are essential. Being able to switch comfortably between languages allows you to connect with a wider audience and build stronger trust. - Persuasion and Negotiation
Beyond making calls, you must be able to influence decision-makers and present services in a way that highlights mutual benefits. - Organizational Skills
Accuracy in record-keeping and attention to detail help ensure no lead or opportunity is overlooked. - Technology Competence
Familiarity with IP telephony and VoIP systems ensures smooth daily operations. Being tech-savvy will allow you to adapt quickly to our internal platforms. - Goal Orientation
A natural drive to achieve and exceed KPIs is crucial. The role is results-focused, and those who thrive here enjoy setting targets and surpassing them.
What We’re Looking For
The ideal candidate is not only skilled but also possesses the right attitude and personality to succeed in a people-driven role.
- Resilient and Persistent: Outbound calling requires persistence. We want someone who can stay motivated even when faced with rejection.
- Empathetic Communicator: Building rapport with law firms requires listening closely and addressing concerns with patience and professionalism.
- Culturally Sensitive: Understanding Sri Lanka’s diverse cultural and linguistic landscape is key to making every interaction respectful and effective.
- Team Player: Success in this role depends on collaboration with the legal team and alignment with broader business goals.
- Adaptable Learner: Our services evolve as regulations change. We value individuals who are quick learners and willing to grow with the business.
What We Offer
Joining us means becoming part of a forward-looking organization that values contribution, dedication, and results.
- Competitive Compensation
Earn a competitive salary with performance-based incentives that reward consistency and achievement. - Comprehensive Training
Gain in-depth training on our services, including call scripts and compliance guidelines, so you feel confident in every conversation. - Secure Communication Tools
Access to company-provided IP telephony ensures secure, anonymous, and professional interactions with clients. - Growth Opportunities
Play a central role in establishing our presence in the Sri Lankan legal market. Your success can lead to further career development within our international network. - Dynamic Work Environment
Be part of a team that combines professionalism with innovation, giving you the opportunity to contribute ideas while learning from experienced peers.
Why Join Us
This role is more than just a sales position—it is a chance to make a measurable impact in shaping our company’s growth in Sri Lanka. You will be part of an organization that values persistence, innovation, and professionalism.
We offer not only financial rewards but also the satisfaction of seeing your efforts directly influence business success. With our supportive culture, international expertise, and focus on long-term partnerships, you will have the opportunity to grow both personally and professionally.
If you are a motivated communicator who thrives in a results-driven environment, we invite you to apply and join us in building strong connections with Sri Lanka’s legal community.