Waiter/Waitress – Banquet

Company Overview

Experience refined beachfront hospitality at Sofitel Dubai The Palm, a prestigious 5-star resort located on the East Crescent of the iconic Palm Jumeirah, Dubai, United Arab Emirates.

Surrounded by lush gardens and overlooking the tranquil waters of the Arabian Gulf, the resort offers a peaceful, tropical escape just minutes from Dubai’s dynamic city life. French-inspired elegance is woven throughout the property, creating a welcoming atmosphere that celebrates art de vivre and exceptional service.

The resort features 360 modern rooms and suites, 182 serviced residences, four exclusive luxury villas, Sofitel Spa with L’Occitane, a fully equipped fitness centre, Kids Club, and an extensive dining portfolio with seven restaurants, five bars, and stylish lounges.

Role Summary

This role is ideal for hospitality professionals who enjoy delivering personalized dining experiences while upholding luxury service standards in a vibrant resort environment.

Key Responsibilities

• Maintain a strong understanding of all food and beverage offerings available on the outlet menu.

• Prepare the outlet for daily operations, including mise-en-place, table setup and reset, light cleaning, and other assigned duties.

• Take guest orders accurately and promote additional items through effective upselling.

• Operate the point-of-sale system in line with established procedures.

• Ensure all transactions are correctly recorded, including order modifications or voids when required.

• Serve food and beverages in accordance with defined service standards.

• Clear tables promptly and transfer used items to the designated dishwashing area.

• Carry out opening and closing tasks as scheduled.

• Accommodate special guest requests whenever possible, including customized food or beverage preparation.

• Adhere to presentation and service guidelines set by the Food & Beverage Manager.

• Keep the assigned station or section clean, organized, and presentable at all times.

• Implement all mandatory brand standards and apply optional standards where appropriate.

Qualifications & Experience

• Previous experience in a similar role within a luxury hotel or reputable restaurant setting.

• Energetic, engaging personality with a genuine enthusiasm for hospitality.

• Currently residing in the United Arab Emirates.

• Proficient in spoken English.

Key Skills & Attributes

• Strong guest service and communication skills

• Attention to detail and presentation

• Ability to work efficiently in a fast-paced environment

• Team-oriented with a positive attitude

• Flexibility to adapt to guest needs and operational requirements

What This Role Offers

• Opportunity to work in a world-class luxury resort

• Exposure to diverse dining concepts and international guests

• Supportive team environment focused on service excellence

• Professional growth within a globally recognized hospitality brand