Waiter (Saudi National)

Job Title: Waiter / Server
Company: Ennismore – SLS The Red Sea
Location: The Red Sea, Saudi Arabia
Employment Type: Not specified

Company Overview

Ennismore’s iconic SLS Hotels are redefining luxury with a bold, imaginative approach to hospitality. Opening in 2025, SLS The Red Sea will introduce a vibrant world of indulgence set against the stunning Red Sea landscape. With 150 luxury rooms, five standout dining concepts, and an immersive spa experience, this destination is designed to surprise, delight, and inspire guests of all ages. This landmark opening represents one of Saudi Arabia’s most exciting lifestyle hospitality projects, created for those who seek experiences beyond the ordinary.

Job Summary

As a Waiter/Server at SLS The Red Sea, you will be a key contributor to delivering an energetic, refined, and highly personalized dining experience. Reporting to the F&B Supervisor, this role focuses on providing exceptional food and beverage service while supporting smooth outlet operations. Your attention to detail, product knowledge, and guest-first approach will help drive satisfaction and enhance overall revenue.

Key Responsibilities

• Deliver professional and consistent food and beverage service in line with hotel SOPs and brand standards.

• Support daily outlet operations and assist the Supervisor in achieving service quality and guest satisfaction targets.

• Coordinate closely with the kitchen and service teams to ensure accurate and timely order delivery.

• Maintain an active floor presence, anticipating guest needs and creating a welcoming, engaging atmosphere.

• Handle guest questions, feedback, or concerns confidently, using a proactive and solutions-oriented approach.

• Uphold high standards of cleanliness, hygiene, and presentation throughout dining areas and service stations.

• Operate POS systems such as Micros efficiently for order entry and billing, following cash and credit procedures.

• Monitor food and beverage quality, reporting any issues promptly to the Supervisor or Chef.

• Apply effective upselling techniques to enrich the guest experience and maximize revenue opportunities.

• Assist with inventory checks, stock control, and proper storage of equipment and supplies.

• Provide support to bar operations when required.

• Attend pre-shift briefings, training sessions, and team meetings as scheduled.

• Offer personalized service to all guests, including VIPs, ensuring each interaction feels special and memorable.

Additional Duties

• Participate actively in quality improvement initiatives.

• Build and maintain positive working relationships with department heads and managers.

• Collaborate with finance and other hotel departments to ensure clear communication and smooth operations.

Skills & Attributes

• Strong communication and interpersonal skills

• Guest-focused mindset with attention to detail

• Ability to multitask in a fast-paced environment

• Team-oriented with a positive, professional attitude

• Confidence in handling guest interactions and service challenges

This role is ideal for hospitality professionals who thrive in dynamic environments and are passionate about creating unforgettable dining experiences in a luxury lifestyle setting.