Training Service Manager | Dammam, Saudi Arabia

Company: Hitachi Energy
Location: Dammam, Saudi Arabia
Employment Type: FULL_TIME
Department: Customer Service & Contact Center Operations

Job Summary
Join Hitachi Energy as a full-time team member in Dammam and contribute to our Customer Service & Contact Center Operations. This role offers the opportunity to work within a diverse, collaborative environment while supporting a company that is shaping a more sustainable energy future worldwide.

Key Responsibilities

• Deliver high-quality customer support across contact center operations

• Assist customers by addressing inquiries and resolving service-related issues

• Collaborate with internal teams to ensure smooth service delivery

• Maintain accurate records and follow established service procedures

Skills & Qualifications (Preferred)

• Strong communication and interpersonal skills

• Customer-focused mindset with problem-solving abilities

• Ability to work effectively in a team-oriented environment

• Basic proficiency with customer service tools or systems

Why Join Hitachi Energy

• Be part of a global technology leader in sustainable energy

• Work in an inclusive and collaborative team culture

• Gain exposure to international standards and best practices

• Opportunity for professional growth within a respected organization