Job Title: Housekeeping Attendant
Company: Waldorf Astoria Dubai International Financial Centre
Location: Dubai, United Arab Emirates
Job Summary
As a Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre, you will play a key role in supporting both the Housekeeping and Laundry teams. The position focuses on coordinating guest requests, assigning tasks efficiently among team members, and ensuring all services are delivered promptly. Your contribution will help maintain the brand’s luxury standards and deliver an exceptional guest experience.
Key Responsibilities
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Maintain consistently high operating standards across all Housekeeping and Laundry areas in line with hotel brand and Forbes standards
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Deliver courteous, professional, and personalized service to all guests
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Coordinate room availability and release in collaboration with Floor Housekeeping Supervisors
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Oversee housekeeping controls, including staff scheduling, master key release, incident records, and uniform and linen tracking
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Review daily guest information to ensure preferences and special requests are fulfilled on time
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Arrange flowers for special occasions such as weddings and maternity stays, and coordinate embroidery for special linens
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Inspect uniforms regularly and arrange cleaning or repairs as required
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Manage daily guest laundry releases for those using the laundry service
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Step in to cover Laundry Attendant duties during holidays, days off, or staff absences
Required Skills and Experience
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Previous experience in a housekeeping role
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Strong verbal and written communication skills
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Excellent interpersonal abilities and attention to detail
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Creative problem-solving and the ability to think proactively
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Intermediate computer skills, including familiarity with Microsoft Office
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Strong commitment to high standards of cleanliness and guest satisfaction
Preferred Qualifications
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Experience in luxury hospitality or a similar high-end environment
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Knowledge of Forbes standards
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Team-oriented mindset with a positive attitude
Working at Waldorf Astoria Hotels & Resorts
Waldorf Astoria is renowned for delivering refined environments and personalized service through its True Waldorf Service philosophy. Team members are passionate about creating memorable experiences and providing the same exceptional level of care to every guest. If you value attention to detail and personalized hospitality, this role offers an opportunity to grow within a world-class luxury brand.