Job description

Finder is Sri Lanka’s premier recruitment hub, bridging the gap between ambitious talent and the country’s top employers. We are driven by a mission to elevate lives through meaningful employment, offering a completely free platform for candidates to discover everything from entry-level starts to executive breakthroughs. By combining local expertise with a commitment to efficiency, we’ve built a trusted ecosystem where careers and companies thrive together.

About the Role

We are looking for a dedicated Customer Support Executive (Filipino/Tagalog Speaking) to join our on-site team in Colombo. In this role, you will be the voice of our brand for our Tagalog-speaking users, tackling technical hurdles and resolving inquiries with a focus on seamless service. You’ll work closely with a collaborative team to ensure every interaction translates into a positive experience, maintaining high standards of satisfaction through our digital support channels.

Qualifications

Proficiency in Customer Support and Customer Service to assist and engage clients effectively
Skills in Customer Satisfaction and Online Support to ensure positive client experiences
Technical Support skills to address and resolve customer technical inquiries or issues
Fluency in Filipino/Tagalog and English is required
Ability to work efficiently in a dynamic, on-site team environment
Prior experience in customer service roles is an advantage
Strong problem-solving, communication, and interpersonal skills

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To apply for this job please visit lk.linkedin.com.