Business Relationship Manager

Job description

Business Relationship Manager

Rich harbor

New Delhi, Delhi, India

Posted on 15 Dec, 2025

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Job Details

Skills

Communication Skills

Industry Knowledge

Customer Relationship Management

Strategic Planning

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Job Type

FULL-TIME

Availability

0-15 days

Salary

25k-40k /mth

Experience Level

1-2 Years

About the job

Roles and Responsibilities:
• Develop and maintain strong relationships with key business stakeholders to facilitate mutual growth and success.
• Act as a liaison between the organization and clients, ensuring effective communication and coordination.
• Identify client needs and work towards satisfying them through appropriate services and solutions.
• Monitor industry trends to anticipate changes and potential impacts on business relationships.
• Work in collaboration with internal teams to design and execute customer-centric plans and strategies.
• Conduct regular meetings and visits with clients to gather feedback on services and identify areas for improvement.
• Drive long-term engagement and loyalty through personal interaction and professional service delivery.

Required Qualifications:
• Proven experience in managing business relationships within the financial sector, particularly in insurance, home loans, business loans, or corporate loans.
• Strong understanding of financial products and market dynamics in New Delhi, Delhi, India.
• Ability to work onsite in New Delhi and maintain flexible work hours to accommodate business requirements and client needs.
• Proficiency in client management tools and CRM software to manage and analyze customer interactions and data.
• Demonstrated success in the application of strategic planning processes to achieve business objectives.
• Confidence in negotiation techniques and processes to secure advantageous terms and agreements with stakeholders.
• Excellent communication skills, both verbal and written, to articulate complex concepts and build rapport.

Key Responsibilities:
• Foster productive and mutually beneficial relationships with existing and potential business clients in the region.
• Develop comprehensive plans to sell and market various financial products including insurance products, home loans, business loans, and corporate loans.
• Identify and leverage new business opportunities by understanding client objectives and aligning them with company goals.
• Utilize industry knowledge and insights to provide meaningful recommendations that drive client satisfaction and loyalty.
• Perform in-depth analysis of market trends and client feedback to inform the strategic direction of business initiatives.
• Ensure all client interactions uphold the company’s values and enhance its reputation in the industry.
• Regularly update management and stakeholders on the progress of relationships and any critical issues needing resolution.