Senior Executive – Customer Relationship & Sales
Introductory Summary
Revolucion Leisure Hub is looking for an energetic, customer-focused, and results-driven professional to join our team as a Senior Executive – Customer Relationship & Sales. In this role, you will play a central part in driving membership growth, engaging with clients, and supporting our mission to help people live healthier, more active lifestyles. This is a fantastic opportunity for someone who thrives in a fast-paced, people-centric environment and is motivated to contribute to the success of a leading fitness and lifestyle brand.
About the Company
Revolucion Leisure Hub is a premier fitness and lifestyle center located in the heart of Pepiliyana, Sri Lanka. Built on the vision of promoting healthier living, our mission is to empower individuals to achieve their wellness goals in a supportive and dynamic environment. We pride ourselves on providing world-class facilities, expert guidance, and a welcoming community that inspires members to make fitness a way of life.
Beyond just a gym, Revolucion Leisure Hub is a community hub where members are motivated, challenged, and supported throughout their fitness journey. From state-of-the-art training equipment to personalized wellness programs, our goal is to set a new standard for fitness and leisure in Sri Lanka. Our culture is built on inclusivity, professionalism, and a passion for innovation in health and wellness.
The Role & Responsibilities
As the Senior Executive – Customer Relationship & Sales, you will be responsible for both membership growth and building meaningful connections with clients. This position requires someone who can combine strong sales acumen with genuine care for people’s fitness journeys.
Core Responsibilities
- Membership Sales: Proactively identify and convert leads into memberships by giving potential clients guided tours, explaining packages, and demonstrating the value of our facilities. Your role is not only to sell but also to inspire individuals to begin or continue their fitness journey.
- Customer Engagement: Develop long-term relationships with members by understanding their goals, checking in on progress, and ensuring they feel valued. Building trust and rapport is key to member retention.
- Achieving Sales Targets: Consistently meet or exceed monthly membership sales goals and performance KPIs. You will be motivated by measurable results and the satisfaction of seeing the community grow.
- Marketing and Event Support: Collaborate with the marketing team to promote campaigns and assist with on-site events designed to attract new members and showcase our facilities. Your input will help translate marketing ideas into real-world impact.
- Competitor Awareness: Stay updated on industry trends and competitor offerings. Sharing insights with management will help us maintain a competitive edge and continuously refine our services.
- Administrative Duties: Keep precise records of sales activities using our CRM system. Preparing accurate reports for management ensures transparency and supports strategic decision-making.
Qualifications
To excel in this role, you will need more than just sales experience. We are looking for someone who embodies the values of Revolucion Leisure Hub and has a strong customer-first mindset.
- Sales Experience: Previous experience in sales, ideally in fitness, leisure, or hospitality industries. You should have a proven ability to close deals and manage client relationships.
- Communication Skills: Excellent interpersonal and verbal communication skills that allow you to connect with diverse clientele. The ability to listen and understand client needs is as important as persuasive presentation.
- Results-Oriented Approach: Self-driven and proactive in reaching sales targets, with a strong sense of accountability for your performance.
- Passion for Fitness: Genuine enthusiasm for promoting health, fitness, and wellness. Your personal interest in this lifestyle helps inspire confidence and trust in potential members.
- Organizational Skills: Strong attention to detail when managing records, reporting, and scheduling.
- Technical Competence: Proficiency in Microsoft Office and familiarity with CRM software is highly desirable. These tools will support you in working efficiently.
- Flexibility: Willingness to work flexible schedules, including weekends and holidays, to accommodate member needs and peak hours.
What We’re Looking For
The ideal candidate is someone who combines ambition with empathy. We are seeking a professional who:
- Thrives on building meaningful human connections.
- Enjoys working in a collaborative, team-oriented environment.
- Can balance professionalism with a warm, approachable personality.
- Brings creativity and problem-solving skills when facing challenges.
- Demonstrates resilience, adaptability, and a positive attitude in fast-paced situations.
What We Offer
At Revolucion Leisure Hub, we believe that our team members should feel as valued and supported as our clients. In return for your commitment, we provide:
- Competitive Compensation: A base salary with attractive performance-based incentives to reward your success.
- Career Development: Opportunities to grow professionally within the fitness and lifestyle industry through training and mentorship.
- Membership Benefits: Complimentary or discounted access to our facilities so you can lead by example and enjoy the lifestyle you promote.
- Supportive Culture: A collaborative workplace where teamwork, positivity, and innovation are encouraged.
Working Hours
This role is designed for someone comfortable with flexible scheduling. You will primarily work on the afternoon shift, from 1.30 PM to 11.00 PM, including weekends and holidays when required.
Why Join Us
By joining Revolucion Leisure Hub, you become part of a growing organization that is redefining fitness and wellness in Sri Lanka. Here, you will not only advance your career but also make a meaningful impact on people’s lives by inspiring healthier choices. Our commitment to innovation, our vibrant workplace culture, and our supportive leadership team make us an employer of choice in the fitness and lifestyle industry.
This is more than a job—it’s an opportunity to be part of a movement that is shaping healthier lifestyles for our community.
Application Process
If you are ready to take the next step in your career and believe you have the qualities we are looking for, we encourage you to apply. Please forward your CV to harshani@revolucion-fitness.com.
Only shortlisted candidates will be contacted for further consideration. Thank you for considering a future with Revolucion Leisure Hub.
Published By Amila Kulathunga