Junior Executive – Merchandising
Introductory Summary
Dipped Products PLC is seeking a motivated and detail-oriented Junior Executive – Merchandising to join its manufacturing facility in Biyagama. This role is ideal for a dynamic individual with a passion for sales, customer engagement, and market analysis. As a member of our merchandising team, you will play a key part in driving growth, building strong customer relationships, and ensuring the company continues to lead in the global market.
About the Company
Dipped Products PLC (DPL) is a globally recognized leader in hand protection solutions and part of the Hayleys Group, one of Sri Lanka’s most respected conglomerates. With over four decades of excellence, DPL has earned its place as a trusted manufacturer and exporter of industrial and household gloves, serving customers in more than 70 countries.
The company is headquartered at Hayleys Building, No. 400 Deans Road, Colombo 10, Sri Lanka, with its manufacturing facilities strategically located in Biyagama Export Processing Zone, enabling efficient production and global distribution.
Guided by the vision of sustainable innovation, DPL has invested heavily in research, ethical manufacturing practices, and community-driven initiatives. The company’s mission is to create safe and sustainable solutions that improve the everyday lives of people while fostering a workplace culture built on integrity, innovation, and collaboration.
The Role & Responsibilities
As a Junior Executive – Merchandising, you will be at the intersection of sales, marketing, and customer service. This position requires both analytical thinking and creativity to ensure the company’s products remain competitive in a dynamic marketplace.
Your key responsibilities include:
Implementing Sales Strategies
- Coordinate inquiries, arrange product samples, and provide accurate price information to customers.
- Support the development of effective sales campaigns that align with overall business objectives.
- Ensure every customer interaction reflects professionalism and reliability.
Building Customer Relationships
- Maintain strong and lasting relationships with customers by addressing inquiries promptly and resolving issues with efficiency.
- Act as the primary point of contact to deliver a seamless customer experience that encourages repeat business.
Conducting Market Research
- Monitor competitor activities, product launches, and market shifts to identify opportunities for growth.
- Use insights from market data to recommend changes in strategies, pricing, or promotional efforts.
Promoting Brand Recognition
- Assist in planning and executing promotional activities such as international trade shows, exhibitions, and digital marketing campaigns.
- Collaborate with internal teams to highlight DPL’s strengths as an innovator in sustainable glove manufacturing.
Sales Reporting and Analysis
- Prepare detailed sales reports that provide management with a clear understanding of performance metrics.
- Track budgets and progress against sales targets, offering recommendations for improvement where necessary.
Ensuring Customer Satisfaction
- Work proactively with cross-functional teams to ensure orders are fulfilled accurately and on time.
- Strive to exceed customer expectations and contribute to the achievement of the company’s sales budget.
Qualifications
To thrive in this role, you should bring a blend of education, technical skills, and professional experience.
- Educational Background: A bachelor’s degree in Business, Marketing, or a related discipline from a recognized university is essential. This academic foundation provides the theoretical knowledge required to understand business processes and customer dynamics.
- Professional Experience: A minimum of two years of work experience in merchandising, retail, or a related field is preferred. This ensures familiarity with market operations, supply chain requirements, and customer-facing responsibilities.
- Analytical Skills: Strong ability to interpret sales data, spot trends, and generate actionable insights. These skills are vital for adapting strategies in a competitive marketplace.
- Creativity and Innovation: A keen eye for new ideas, promotional techniques, and branding approaches that can set the company apart.
- Communication Skills: Excellent verbal and written communication abilities to collaborate effectively with clients, suppliers, and internal teams.
- Attention to Detail: Accuracy in preparing reports, handling customer orders, and monitoring project progress.
- Time Management: Ability to juggle multiple projects and meet deadlines, even under high-pressure situations.
What We’re Looking For
Beyond technical qualifications, we are seeking a candidate who embodies the following qualities:
- Customer-Centric Mindset: Someone who truly values the customer journey and goes the extra mile to ensure satisfaction.
- Proactive Problem-Solver: An individual who can anticipate challenges and develop solutions before issues escalate.
- Team Player: Ability to collaborate across departments, recognizing that success depends on collective effort.
- Adaptability: Willingness to embrace change and adjust strategies in line with evolving market conditions.
- Integrity and Professionalism: Upholding the highest ethical standards in every interaction, both within and outside the organization.
Pay, Benefits, and Rewards
This position offers a competitive compensation package that reflects both qualifications and performance. Rewards are directly linked to results, ensuring that high achievers are recognized and well compensated. In addition, employees can expect:
- Opportunities for career growth within the Hayleys Group.
- Exposure to international markets and best practices in merchandising.
- A supportive and collaborative work environment that values innovation and creativity.
- Comprehensive training programs to strengthen both technical and soft skills.
Why Join Us
At Dipped Products PLC, we believe that our people are our greatest strength. By joining our team, you will become part of a forward-thinking organization that combines global reach with a commitment to sustainability and ethical business practices. Our culture encourages open communication, continuous learning, and professional development.
As a member of the Hayleys Group, you will gain access to one of the largest corporate networks in Sri Lanka, with opportunities for cross-functional exposure and career advancement. If you are seeking a role where your contributions make a visible impact, DPL is the place for you.
Application Process
If you believe you have the passion and expertise to succeed in this challenging yet rewarding role, we encourage you to apply. Please send your application via email to jobs@dplgroup.com, clearly indicating the position applied for in the subject line.
The closing date for applications is 30th August 2025.
Equal Opportunity Employer
Dipped Products PLC, as part of the Hayleys Group, is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds, recognizing that diversity drives innovation and strengthens our ability to serve customers worldwide.
Published By Amila kulathunga