Customer Portfolio Manager – Electronics Manufacturing (Sri Lanka)
Job Title: Customer Portfolio Manager – Electronics Manufacturing (Sri Lanka)
Company Overview
Vario systems is a global leader in electronic manufacturing services, delivering complete solutions from initial design through to final product assembly. With a strong emphasis on engineering innovation, our services span PCB assemblies, wire harnessing, and full system builds. Our commitment to quality and customer-centric solutions drives our international success across a wide range of industries.
Job Summary
We are seeking an experienced and results-driven Customer Portfolio Manager to oversee a portfolio of key clients within our Sri Lanka operation. This leadership role combines strategic account management with cross-functional team development to enhance customer satisfaction, drive revenue growth, and ensure operational excellence.
Key Responsibilities
- Client Relationship Oversight: Evaluate current customer engagement processes to identify improvement areas, mitigate risks, and uncover growth opportunities.
- Financial & Performance Management: Take full P&L ownership for assigned accounts, setting performance benchmarks and aligning operational goals with business targets.
- Team Leadership & Development: Lead and mentor a multidisciplinary team including Business Development Managers, Program Managers, and Customer Success professionals. Encourage a high-performance culture rooted in collaboration and continuous learning.
- Operational Risk Mitigation: Proactively identify risks within customer relationships and develop strategic solutions to maintain service continuity and performance.
- Data-Driven Decision Making: Leverage analytics tools such as SAP and Qlik to extract insights from customer data, guiding improvements in customer strategy and market responsiveness.
Required Qualifications
- Bachelor’s degree in Engineering (Electrical, Electronics, or Mechanical) or an equivalent technical discipline.
- Master’s degree in Business Administration or related field preferred.
- Extensive experience in customer or project portfolio management within the manufacturing or engineering sector.
- Proven ability to lead cross-functional teams and manage high-value client relationships.
- Exceptional communication skills in English—both verbal and written.
- Proficiency in MS 365 tools, with advanced Excel capabilities; working knowledge of SAP is a plus.
Preferred Qualifications
- Prior experience in global electronics or manufacturing environments.
- Familiarity with continuous improvement methodologies or customer success frameworks.
Location
This position is based at our Sri Lanka facility. A flexible hybrid work model may be considered for the right candidate.
Salary & Benefits
We offer a competitive salary package complemented by comprehensive health coverage and flexible work arrangements. Employees benefit from a wide selection of professional development programs, a collaborative work environment, and the opportunity to grow within a globally recognized electronics organization.
How to Apply
Interested candidates are encouraged to send their CV along with contact details to jobs@variosystems.lk. For any inquiries, please contact our HR team at 031 203 0300 / 0368. We look forward to connecting with motivated professionals ready to make an impact.