Manager (Guest Relations) – Cinnamon Life
About the Job
Cinnamon Life is looking for a manager – Guest Relations to join our team at City of Dreams. In this role, you will lead the Guest Relations team to make sure every guest has a warm, professional, and memorable experience. You’ll also work closely with other departments to keep everything running smoothly.
Key Responsibilities:
- Lead and manage the guest relations team
- Make sure guests feel welcome and well taken care of
- Handle VIP guests and special requests
- Quickly respond to guest feedback and solve any issues
- Train and support the team to deliver top service
- Work with other departments to keep guests happy