Join Our Team as Front Office Manager – Cinnamon Bentota Beach
Job Title: Front Office Manager –
About the Job:
Cinnamon Benotti Beach is looking for a Front Office Manager. Cinnamon Hotels & Resorts is the largest hotel group in Sri Lanka, with 17 hotels in Sri Lanka and the Maldives. It is part of John Keells Holdings, one of the biggest companies in Sri Lanka.
What You’ll Do:
- Manage the daily work at the hotel front desk.
- Make sure all guests have a great experience.
- Train the front desk staff to give excellent service.
- Handle guest complaints and online reviews.
- Give tasks to front desk staff and make sure they follow hotel rules.
What You Need:
- At least 5 years of experience in a similar job at a five-star hotel.
Skills We’re Looking For:
- Friendly and guest-focused attitude.
- Good at solving problems.
- Strong communication skills.
- Able to make decisions and stay organized.
- Honest and trustworthy.